IMPORTANT NOTES:

• BOOKINGS ARE ACCEPTED UNTIL 10 DAYS BEFORE THE EVENT. If your booking is last minute, please contact us directly to hello@partyandconfetti.com If we are already fully booked for the date you are wishing to book, we will CANCEL your booking and REFUND the total of your order.

• We aim to create a different, unique and creative design for each client. If you wish to have one of our previous designs, please request it upon booking. A mock-up or sketch of the balloon piece is not provided.

• Delivery/Pick-ups will be scheduled for weekdays or the day before of the event. E.g. if your event is happening on a Saturday or Sunday, the delivery/pick-up will be scheduled for a Friday unless otherwise arranged.

• The Confetti and Premium balloon arrangements WILL require delivery as it is not fit any regular vehicle.

• For pick-ups: Please note that this product fits in a small SUV with the rear seats folded down. When collecting the item, avoid transporting children in car seats or carrying numerous items in your vehicle, as the balloon piece may not fit accordingly.

• Supplies are taking longer to arrive due to shipping delays and shortage of some products; we encourage our clients to book as soon as they are ready to do so to ensure we have enough time to order any speciality balloon we may not have in stock at the moment.

• This product does not require set-up therefore this service is NOT PROVIDED.

• Balloons are SOLD to the client therefore Take Down is not provided. Client MUST take the balloons down, pop and dispose them responsibly.

Click on Book Now! to confirm the details of your booking.

BOOKING TERMS AND CONDITIONS

• Bookings require 100% payment. This step is necessary to secure your date. If payment is not submitted, you are not booked therefore the date can be granted to another party interested.

• Delivery in the City of Edmonton and surrounding areas or Free Pick-up in our studio located in West End Edmonton, AB.

CANCELLATIONS:

Cancellations due to weather conditions or Covid-19 illness, voluntary or mandatory restrictions imposed by authorities, change of plans or last minute decisions, are handle as a POSTPONED service and may be subject to additional fees. Refunds will not be processed; we will accomodate your event to another date (subject to availability). If the event is postponed within one (1) month from the date on which it originally intended to be held, the décor theme will remain the same for the future celebration.

If your date, time or set-up conditions are not available, we will make a full refund back to your initial form of payment.